Privacy Policy
Effective Date: 12/1/2018
Colorado Mountain Towing operates a towing and roadside assistance service. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.
1. Information We Collect
We may collect the following types of information:
Personal Information
- Name
- Phone number
- Email address
- Billing and payment details
- Driver’s license (if required for service verification)
Vehicle Information
- Vehicle make, model, year
- License plate number
- VIN (Vehicle Identification Number)
Location Information
- Pickup and drop-off locations
- Real-time GPS location (when required for service dispatch)
Service Information
- Details about the towing or roadside assistance requested
- Photos of vehicles (for documentation and liability purposes)
2. How We Use Your Information
We use the information we collect to:
- Provide towing and roadside assistance services
- Dispatch drivers to your location
- Process payments and send receipts
- Communicate with you regarding your service
- Improve our services and customer experience
- Maintain safety, legal compliance, and fraud prevention
3. Sharing of Information
We may share your information with:
- Service providers (e.g., payment processors, dispatch software)
- Drivers and contractors to complete your service
- Law enforcement or government authorities when required by law
- Insurance companies if related to a claim
We do not sell your personal information to third parties.
4. Data Retention
We retain your information only as long as necessary to:
- Provide services
- Comply with legal obligations
- Resolve disputes and enforce agreements
5. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the internet is 100% secure.
6. Your Rights and Choices
Depending on your location, you may have the right to:
- Request access to your personal data
- Request correction or deletion
- Object to or restrict certain processing
To exercise these rights, contact us at: +1-970-877-7777
7. Cookies and Tracking (if applicable)
If you use our website or app, we may use cookies and similar technologies to:
- Improve functionality
- Analyze site traffic
- Enhance user experience
You can control cookies through your browser settings.
8. Third-Party Links
Our website or communications may contain links to third-party websites. We are not responsible for their privacy practices.
9. Children’s Privacy
Our services are not intended for individuals under the age of 18, and we do not knowingly collect personal information from children.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted with a revised “Effective Date.”
11. Contact Us
If you have any questions about this Privacy Policy, please contact us:
Colorado Mountain Towing
Phone: +1(970)-877-7777
Address: PO BOX 6402, Dillon, CO 80435
By using our services, you agree to the terms of this Privacy Policy.
